ORDER PROCEDURES
Written Official Purchase Orders, Letters of Intent, or Confirmed Email Instructions are all considered binding contracts. All changes (if any) must be submitted in written form, no oral instructions accepted.
PAYMENT TERMS
All customer invoices are due for full payment 15 days from date of invoice. There shall be a late payment charge of 1.5% per month compounded monthly on all past due invoices. In the event of employing a Collection Agency, buyer will be responsible for all costs including agency fees, lawsuit expenses, and attorney fees.
OVERRUN/UNDERRUN
Client agrees to an overrun/under run factor for custom manufactured linen products of + or - 20%, unless otherwise agreed in writing.
RETURNS
Only acceptable with written prior approval of Seller.
CANCELLATION POLICY
All official orders are considered firm and cannot be cancelled except by written request and acceptance by Seller.
DELIVERY
Buyer to take delivery of product within the specified time outlined on the purchase order and failing to do so will result in the buyer paying in full for all product on hand within the said period (12 months).
FREIGHT CLAIMS
Any goods damaged in transit will be responsibility of the Seller.
DESIGN
All designs will be approved and signed by buyer prior to commencement of production. Once approved and signed, all goods must be accepted by Buyer as outlined on official purchase order.
LITIGATION
All claims, proceeding, action or suit between Buyer and Seller shall only be brought by either party in the Superior Court of Connecticut and all matters relating to same shall be construed under the laws of the State of Connecticut. Buyer hereby submits to personal jurisdiction of the Superior Court of Connecticut and consents to service of process by substituted means, this is, by service of process through certified mail return receipt requested at the address indicated above, or as hereafter designated in writing by Buyer and delivered to Seller. Any suit or action commenced by the Buyer must be filed and served within one year from date of delivery of product.
CHANGE OF OWNERSHIP/MANAGEMENT
If Ownership/Management of the property should change, it is the responsibility of the previous Ownership/Management to pass on the obligation of the contract to the new Ownership/Management or resolve any outstanding balance of goods that should remain on the agreement with H&A Clarke at the time of change. Buyer shall notify Seller immediately of any change of ownership or management of Buyer's facility or business.
INVENTORY
For any product held more than 12 months a monthly charge will apply in the amount of 5% of the value of the product.